Contact
Talk to an agent about Kinetic.
Call (888) 889-4095, Monday – Friday, 9 AM – 6 PM (PT). Your agent checks Kinetic at your address, reads you the current offer and can place the order before you hang up.
OneClickAway is an independent authorized agent for Kinetic. This is OneClickAway's website, not Kinetic's: Kinetic sets its plans and prices, and your agent confirms them for your address before anything is ordered.
Before you call
Have these to hand.
The call goes faster with a few details ready:
- The service address, including any apartment or unit number
- The date you'd like service to start
- How your household uses the internet: work, streaming, gaming, number of devices
- Whether you'd also like TV or home phone
Existing Kinetic customers
Already with Kinetic?
OneClickAway places new Kinetic orders. For billing, repairs, outages or changes to an account you already have, contact Kinetic directly through gokinetic.com; they can reach your account and we can't.
Questions
Reaching us, answered.
What number do I call to order Kinetic?
Call OneClickAway at (888) 889-4095, Monday – Friday, 9 AM – 6 PM (PT). An agent checks Kinetic at your address and places the order on the same call.
I already have Kinetic. Who do I call?
For billing, repairs, outages or account changes, contact Kinetic directly through gokinetic.com. OneClickAway handles new orders, and can't access existing Kinetic accounts.
Can I check availability without calling?
Yes. Enter your ZIP code on this page to see whether Kinetic files service there. Your agent then confirms your exact street on the call.
For anything other than Kinetic, use the main contact page.
Kinetic at your address? Let's check.
One call. Your agent checks your street, explains the offer and places the order.